While the city of Richmond was in the throes of the water crisis, Virginia Commonwealth University Medical Center struggled to keep the heat on, and staffers carried buckets of water up the elevators to flush toilets.
For seven days in January, the region’s largest hospital had no regular supply of water for its steam boiler or faucets. The hospital asked ambulances to go elsewhere and canceled elective procedures, costing the health system roughly $20 million in revenue.
And yet, no patients suffered adverse outcomes, said Dr. Marlon Levy, CEO of VCU Health, who recently spoke publicly about the crisis for the first time.
Read the full story in the Richmond Times-Dispatch.
