Cigna Health and Life Insurance Company has agreed to pay $236,900 to settle Virginia Bureau of Insurance allegations that a review of its business in 2018 and 2019 found 947 violations and instances of noncompliance with state insurance law and regulations.
The company agreed to a 43-point corrective action plan that includes changes to the way it handles claims, explains its actions to policyholders and works with physicians, pharmacists and other health care providers.
In making the settlement agreement and accepting the corrective action plan, Cigna regional Vice President Katie Stewart said the company was not admitting it had violated any Virginia law or regulation.
Read the entire article from Richmond.com here https://richmond.com/news/state-regional/government-politics/cigna-bureau-of-insurance-virginia-settlement/article_ddf75170-6481-11ef-8b61-9fbec6419280.html